Questions about Hot Tubs?

  • Where do you deliver?

    We can deliver your hot tub anywhere in Southwestern Ontario, free of cost.  

    Windsor, Chatham, Tillsonburg, London, St. Marys, St. Thomas, Woodstock, Ingersoll, Kitchener-Waterloo, Guelph, Cambridge, Sarnia, Brantford,  Stratford, and all surrounding areas.  Contact us to inquire about delivery to your home.

  • Can you install my hot tub?

    Yes, we can! Contact us today to learn more about the installation process. Don't forget, delivery to your home is free for all of Southerwestern Ontario! 

  • Do I need to close my hot tub in winter?

    If you are spending the winter around or at your home, then there is no need to winterize your hot tub—especially if you plan on using it regularly. Just make sure you are maintaining your hot tub to meet normal specifications and keeping any pipes properly insulated and you'll be good to go.

  • How often do I have to clean my hot tub?

    Regular maintenance includes adding chemicals weekly, with a full water change every 3 months. Make sure to keep leaves and other debris out of the hot tub. 

  • What is required for a hot tub installation?

    First you need a level, stable surface that is wider then your hot tub. This can be a concrete pad, patio stones, etc. Just make sure the base is at least 4" thick and something that stays stable during our wonderful Canadian frost heaving/thawing seasons.


    Next, you will need to make sure you can meet the electrical requirements needed. If you do not already have a hot tub hook up where you want to put it, an electrician will be required to connect one for you. 


    We are happy to refer you to our partner MS Electric to take care of any electrical requirements.

  • How much does a hot tub weigh?

    On average most hot tubs are between 500 - 1000 pounds (without water).

  • How long does it take to fill up a hot tub? How much water does it use?

    On average it can take 800 - 1200 liters of water, which can take anywhere from 1-2+ hours to fill depending on how large the hot tub is. 

  • How much does it cost to install the electrical hookups for a hot tub?

    Every home is unique in terms of what their current electrical disutation is. We are happy to coordiante with our electrical partner MS Electric to take care of any electrical needs. 

  • Hot Tub Warranty Information

    A 5-year all-inclusive warranty is included with all hot tubs. *Some conditions apply. Contact us for details. 

Owner's Manual


Download a copy of our Owner's Manual for information on set up, maintenance, winterizing and more.
Download Owner's Manual

Interested in Financing?

Affordable financing takes away the stress when shopping for a hot tub or pool. Visit our financing partner's website to learn more or contact us today.

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